Frequently Asked Questions
Everything you need to know about Brunswick sports equipment and services.
What is the standard shipping timeframe for large equipment?
Standard shipping for large items like pool tables and bowling lane equipment typically takes 7-14 business days. You will receive a tracking number and a scheduled delivery window once your order leaves our warehouse.
Do you offer professional installation services?
Yes, we offer professional installation for all major equipment. During checkout, you can select 'White Glove Installation' to have our certified technicians set up and calibrate your equipment in your home or facility.
What is your return policy for sports gear?
We offer a 30-day return policy for most unused items in their original packaging. Please note that custom-drilled bowling balls and customized apparel are final sale and cannot be returned.
How do I know which bowling ball weight is right for me?
A general rule of thumb is to choose a ball that is 10% of your body weight, up to a maximum of 16 lbs. If you are between sizes, we recommend consulting our online sizing guide or visiting a local pro shop.
Does Brunswick equipment come with a warranty?
All Brunswick products come with a limited manufacturer's warranty. The duration varies by product category: pool tables typically feature a lifetime limited warranty, while electronic components and accessories generally carry a 1-year warranty.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and financing options through Affirm for larger purchases to help you spread the cost over time.